Chester Visitor Information Centre
Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike.
Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest! The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.
Pop in to get tickets for:
- Hop on Hop off bus tours
- Roman Walking Tours
- Ghost Tours
- Taste of Chester Food Walking Tour
- Boat Tours of Chester
- Dewa Roman Experience
- Discounted Chester Zoo and Blue Planet Aquarium
- Various local events
- Beatles Walks in Liverpool
- Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.
Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.
Please email welcome@chestervic.co.uk to enquire further. If you need travel information including information about bus timetables and park and ride in Chester please click here. If you need information about parking in Chester please click here. Please note that we do not produce a printed Visitor Guide.
Businesses close to Chester Visitor Information Centre

Women of Chester Guided Walk
Walk in the footsteps of Chester's amazing women. Join one of our local guides on a walk through the city streets and nearly 2,000 years of history.

Chester Family Tour
Marvel at buildings and monuments that have been standing for centuries as you undertake an interactive tour through two thousand years of history in just sixty minutes.

Tudor & Stuart Guided Walk
Join bricklayer Myles Mason on a tour of Chester in the year of our lord, 1603.

Medieval Tours
This exciting and unique tour will focus on medieval Chester in the year of 1403. England is under the rule of King Henry IV but the rebellion of Henry ‘Hotspur’ Percy, along with his allies Owain Glyndwr and the Earl of Douglas, threatens his reign.