12 Days of Gifts

1) Promoter: The competition is organised by CWTB Ltd, trading as Visit Cheshire and Visit Chester, registered in England and Wales (Company No. 05067662). 
2) Competition Period: The 12 Days of Christmas Giveaway runs from 19–30 November 2026 inclusive, with one prize available each day. Each daily competition opens at approximately 9am and closes when the prize has been successfully claimed or when otherwise announced by the promoter. 
3) Eligibility: Open to UK residents aged 18 or over. Employees of the promoter, participating prize providers and anyone directly involved in administering the competition, together with their immediate families, are excluded. No purchase necessary. 
4) How to Enter: Participants need only register once through the official Visit Chester competition website to take part in all 12 days of the giveaway. At approximately 9am each day, registered participants will receive an email containing a riddle identifying the location of that day's hidden competition marker. To receive a riddle on the day of registration, participants must sign up no later than 8:55am. Registrations received after 8:55am will receive riddles from the following day. To claim a prize, participants must solve the riddle, locate the hidden marker, scan its QR code and successfully submit the unique six-digit code through the online claim form. 
5) Finding and Claiming Prizes: The first eligible participant to successfully submit the correct six-digit code through the official claim form will win that day's prize, subject to verification. Claims are automatically timestamped, and the earliest valid submission recorded by the promoter's system will determine the winner. Simply locating, photographing or scanning the marker does not constitute a successful claim. Participants may enter and win on multiple days. 
6) Competition Locations and Safety: Markers will be hidden in publicly accessible locations within Chester. Participants must act responsibly, respect public and private property and observe all applicable access restrictions. Entry does not require climbing, entering restricted areas, interfering with property or engaging in unsafe behaviour. The promoter reserves the right to disqualify anyone acting unfairly or irresponsibly. 
7) Prizes: There are 12 daily prizes, each provided by a participating Chester business. Prizes are non-transferable, non-refundable and cannot be exchanged for cash. Individual prizes may be subject to availability, expiry dates, booking requirements, exclusions and additional provider terms, which will be communicated to winners. Expenses not expressly included in the prize are the winner's responsibility. 
8) Winner Verification: Winners will be required to provide their name, contact details and evidence of eligibility. If a claim is invalid, fraudulent or cannot be verified, the promoter may award the prize to the next eligible claimant based on the recorded submission timestamps. 
9) Unclaimed Prizes and Changes: If a prize is not successfully claimed, the promoter may issue additional clues, extend or close that day's competition or make alternative arrangements for awarding the prize. The promoter may relocate a marker, amend the competition or substitute a prize of equal or greater value where reasonably necessary due to circumstances beyond its control. 
10) Additional Prize Draw: Everyone who registers for the 12 Days of Gifts competition by 11:55pm on 30 November 2026 will automatically be entered into an additional prize draw to win £150 worth of Transport for Wales travel vouchers. Participation in the daily hunts is not required. One winner will be selected at random from eligible registrations following the conclusion of the competition and contacted using their registered details. The winner must respond within 48 hours, otherwise an alternative winner may be selected. The prize is subject to Transport for Wales voucher terms and conditions. 
11) Personal Information: Personal information will be processed to administer the competition, verify winners and arrange prize fulfilment in accordance with applicable data protection legislation and the promoter's privacy policy. Winner details may be shared with the relevant prize provider where necessary to fulfil the prize. Consent to receive ongoing marketing communications will be requested separately and is not a condition of entry. 12)Publicity: Winners may be invited to participate in reasonable publicity, including photographs or social media announcements, subject to their agreement. Limited winner information may be published where required by applicable promotional competition rules. 
13) General: The promoter reserves the right to disqualify participants who breach these terms, provide false information or attempt to manipulate the competition. The promoter is not responsible for email delivery failures, technical issues or circumstances outside its reasonable control. Nothing in these terms excludes or limits liability where it would be unlawful to do so. The competition is governed by the laws of England and Wales.