Chester Zoo

Upton by Chester, Chester, Cheshire, CH2 1EU

Tel: 01244 380280

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** Ethical, Responsible and Sustainable Tourism Award Winner at the Marketing Cheshire Tourism Awards 2024**

** Visitor Attraction of the Year Award at the Marketing Cheshire Tourism Awards 2024 - Highly Commended **

** Tourism Marketing Project of the Year Award at the Marketing Cheshire Tourism Awards 2024 - Highly Commended **

** Visitor Attraction of the Year at the Marketing Cheshire Tourism Awards 2022/23 - Highly Commended **

** Best Tourism Marketing Project Award Winner at the Marketing Cheshire Tourism Awards 2022/23 **

Chester Zoo is home to over 27,000 endangered and unusual animals based in beautiful, award-winning zoological gardens. With over 500 different animal species in our 128 acres of award-winning gardens, you’re sure to have great day out full of adventure where you’ll feel empowered and inspired to create a better world for wildlife.

Bring your pride to see ours and visit our incredible Asiatic lions in their savannah habitat. Take a trip to Madagascar and wander through our lemur walkthrough habitat, then explore the dense jungles of South-East Asia by boat, and immerse yourself in the sights, sounds and smells of the Monsoon Forest.

Come and see some of our newest and cutest arrivals, with many making their very first appearances, from the critically endangered cotton-top tamarin to the incredibly rare dusky pademelon.

Stop for a bite at one of the many restaurants, cafes and kiosks located throughout the zoo! From classic family friendly dishes to tasty street food.

If you’re looking for something extra special, our contemporary British pub The Oakfield, serves freshly prepared locally sourced food and hand-picked beers, wines and spirits – the perfect accompaniment to your zoo visit.

Join our Zoo Rangers for a jam-packed programme of talks and family-fun events to top up your knowledge of incredible animals across the globe! What’s more, we have plenty of playgrounds and activities to keep the kids (and the kids at heart) happy all day long!

Why not turn your zoo visit into an adventure and book one of our unique Experiences that give you the opportunity to get even closer to our animals and plants with exclusive access and feeding activities? You’ll also gain behind the scenes knowledge from our expert keepers.

Large Attraction of the Year Gold Award Winner and Silver Award Winner for the Resillience and Innovation Award at the 2022 Visit England Awards for Excellence. 

 

Discover our revolutionary new app, Wild Wander; where Pokémon Go meets rambling!

Wild Wander, our exciting new app has been designed to connect people with nature through the digital world and encourage them to explore and protect the great outdoors. The app will allow users to explore four trails in the zoo’s Nature Recovery Corridor like never before: thriving with beautifully animated local species in augmented reality.

Download from App Store

Download from Google Play Store

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Opening Times

May (9 May 2025 - 26 May 2025)
DayTimes
Monday - Sunday10:00 - 17:00
May Half Term (27 May 2025 - 4 June 2025)
DayTimes
Monday - Sunday10:00 - 18:00
June/July (5 June 2025 - 22 July 2025)
DayTimes
Monday - Sunday10:00 - 17:00
July (28 July 2025 - 29 July 2025)
DayTimes
July/August (30 July 2025 - 3 Sept 2025)
DayTimes
Monday - Sunday10:00 - 18:00

* The zoo will be closed on Christmas Day and Boxing Day
Opening times may change depending on special events, please see T&Cs for further details.
Last admission is 1 hour before the zoo closes.
Last admissions for members is 30 minutes before closing.

Awards

  • Regional and MiscellaneousMC Large Visitor Attraction of the Year MC Large Visitor Attraction of the Year 2011
  • Regional and MiscellaneousMC Best Tourism Experience of the Year MC Best Tourism Experience of the Year 2014
  • Regional and MiscellaneousMC Best Event of the Year MC Best Event of the Year 2011
  • Regional and MiscellaneousMarketing Cheshire Award Winner 2015 Marketing Cheshire Award Winner 2015 2015
  • Regional and MiscellaneousMC Access for All Tourism Award 2016 MC Access for All Tourism Award 2016 2016
  • Regional and MiscellaneousMC Team of the Year 2016 MC Team of the Year 2016 2016
  • Regional and MiscellaneousMC Large Visitor Attraction of the Year - Highly Commended MC Large Visitor Attraction of the Year - Highly Commended 2017
  • RegionalMarketing Cheshire Award Winner 2019 Marketing Cheshire Award Winner 2019 2019
  • Visit BritainWe're Good to Go We're Good to Go 2020
  • Regional and MiscellaneousWTTC Safe Travels WTTC Safe Travels 2021
  • Marketing Cheshire Annual AwardsMarketing Cheshire Awards 2021/22 - Winner Marketing Cheshire Awards 2021/22 - Winner 2022
  • Visit EnglandVisit England Award for Excellence 2022 Visit England Award for Excellence 2022 2022
  • Marketing Cheshire Annual AwardsMarketing Cheshire Awards 2024 Winner Marketing Cheshire Awards 2024 Winner 2024
  • Marketing Cheshire Annual AwardsMarketing Cheshire Awards 2024 Highly Commended Marketing Cheshire Awards 2024 Highly Commended 2024

Special Offers

  • Buy before 31 January and enjoy 2024 prices!

    Join today and save 10% when you sign up to renew by Direct Debit. Your membership will automatically renew onto 12 monthly payments in your second year. 

    Enjoy family days out at the zoo with our FAMILY SAVER! Junior Explorer’s receive a DISCOUNT when purchased with any adult membership. From £56 or £50.40 by Direct Debit.

    Please note: When you are asked to register/log in, please make sure you do so using the name and address of the person who will pay for the membership.

    SIGN UP.

    Chester Attraction Deals - redeem this special offer immediately

    Memberships - redeem this special offer immediately

    More offers like this - Chester Attraction Deals, Memberships

Directions

Road Directions

The motorway and road network means that Chester Zoo is easy to reach from all over the UK, and you can visit in under two hours from as far as Birmingham or Leeds. From the M56, Junction 14, or M53 Junction 12, follow the brown signs to Chester Zoo. The postcode for sat nav is CH2 1EU. The zoo is also clearly signed on the A41 Chester road. The zoo is on the national cycle network and there are cycle racks at both the main and pedestrian entrance.  

Public Transport Directions

Visit www.chesterzoo.org for more info about getting to the zoo via public transport. 

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4.5 of 5 stars
  • Travelers Choice
  • Excellent
    11333
  • Very Good
    3431
  • Average
    1207
  • Poor
    608
  • Terrible
    489

Recent Reviews:

  • N M
    Predator Tour Experience
    5 of 5 stars
    Sunday, 12th January 2025
    We had an absolutely amazing time today on the Predator Tour. Getting to experience the zoo before it opens was really special. We had a brilliant, fun team in Georgia, Christos and Jack who were... Read full review
  • staceysU1077US
    Still not refunded for a cancelled event
    1 of 5 stars
    Sunday, 12th January 2025
    I booked for the lantern lights event for 22nd December .The event was cancelled due to the bad weather , that's one of them things I'm not bothered .However I was not told it was cancelled, my... Read full review
  • Georgia P
    Liverpool, United Kingdom
    Trip Type:
    Couples
    Incredible!
    5 of 5 stars
    Sunday, 12th January 2025
    Absolutely incredible from start to finish. There’s SO much to see, do and eat. A full day is definitely needed to properly explore. June’s Food Court is fantastic and really reasonable price wise... Read full review

Facilities

Accessibility

  • All Areas Accessible to Disabled Visitors
  • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
  • Free entry for carers 
  • Guide Dogs Permitted - In some areas
  • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
  • Ramp / Level Access
  • Toilets for Disabled Visitors

Catering

  • On-Site café/restaurant
  • Picnic Site

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
  • Delta accepted
  • Diners Club accepted
  • Groups Accepted - Group rates available for groups of 15 or more.
  • JCB accepted
  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates - Discounts to groups of 15 people or more.
  • TIC Staff Admitted Free
  • Visa accepted

Provider Facilities

  • Civil Weddings
  • Conference facilities - Meeting rooms available
  • Event Venue
  • Toilets

Provider Features

  • Indoor Attraction
  • Marketing Cheshire Member
  • Outdoor Attraction

Target Markets

  • Family Fun
  • Marketed Towards Families

Tours and Demonstrations

  • Demonstrations Given
  • Educational Visits Accepted
  • Guided Tours Available for Groups - Check website

Contact Us

Tel: 01244 380280

Tel: 01244 380280

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