Chester Visitor Information Centre

Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 231 reviews231 reviews

Add Chester Visitor Information Centre to your Itinerary

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  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
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Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike. Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest!

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.

Pop in to get tickets for:

-Hop on Hop off bus tours
-Roman Walking Tours
-Ghost Tours
-Taste of Chester Food Walking Tour
-Chester Running Tours
-Boat Tours of Chester
-Dewa Roman Experience
-Discounted Chester Zoo and Blue Planet Aquarium 
-Tip Top Theatre Productions
-Various local events
-Beatles Walks in Liverpool
-Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email welcome@chestervic.co.uk to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available to help you to plan your visit.

 

Opening Times

Season (1 Jan 2024 - 31 Dec 2024)
DayTimes
Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:00

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4 of 5 stars
    • Excellent
      110
    • Very Good
      76
    • Average
      29
    • Poor
      8
    • Terrible
      8

    Recent Reviews:

    • Deborah D
      Helpful staff
      5 of 5 stars
      Saturday, 24th August 2024
      Such a friendly,helpful and knowledgeable staff. Would recommend calling in there to help plan your visit to Chester. Read full review
    • Noraatc
      Sudbury, Massachusetts
      Trip Type:
      Solo travel
      Variety of Chester walking tours are offered
      5 of 5 stars
      Saturday, 31st August 2024
      Chester Town Hall, where the Visitor Center is located, is an impressive 19th century building in Gothic Revival style. Worth a stop for sure just to take look. Chester Visitor Center offers... Read full review
    • alasdair s
      Trip Type:
      Couples
      Regalia tour at Town Hall
      5 of 5 stars
      Friday, 1st November 2024
      Really helpful staff. We did the Regalia tour at the Town Hall. See the amazing Town Hall , its history and all the regalia of Lord Mayors including sword back to 1500’s. Clive who led the tour was... Read full review

    Map & Directions

    Contact Us

    Tel: 01244 405340

    Tel: 01244 405340

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